Article on Right to Public Services

Policing – Welcome Changes

Recently, the home minister Sri Devender Goud has announced some major changes in the functioning of the police. The three critical changes deal with: abolition of the outdated and inhuman “Orderly” system, introduction of citizen’s charters for various services, and removal of the responsibility of guarding the treasuries. All the three are welcome changes and the government should be commended for initiating these measures.

Practical Measures to Combat Corruption

align="left">The State Cabinet announced a series of legislative initiatives aimed at combating corruption. The three Bills under consideration are the AP Performance Accountability Bill, Corrupt Public Servants Forfeiture of Properties Bill and AP Transparency in Public Procurement Bill.

Ensuring Accountability in Local Governments

During the Chief Ministers’ Conference on June 29th 2004, the Prime Minister of India has set the proverbial cat among the pigeons by urging the Chief Ministers to consider the possibility of “providing block grants to districts based on their incidence of poverty to plan and implement strategies that optimize their resource potential.” This, he said, “would ensure that district level planning as envisaged in the Constitution Amendment on Panchayat Raj becomes a reality.”

Citizens Charters for Better Service

Rashid is a resident of Hyderabad. Some years ago he needed a no objection certificate from MCH to sell his house, and for that he had to clear all property tax dues. He approached MCH to know how much he owed in taxes. He was not seeking a favour. He wanted to pay taxes. And yet, even for this information he was made to run from pillar to post. After 9 months and 36 visits he got the answer. But only after he shelled out as a bribe an amount equal to half the tax due! This is not an isolated case.

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