There is no greater calling than public service

FDR

During colonial times, the British Raj used to administer its provinces in India through Governors and “Resident Agents” (in princely states). And within each province/state, the head of administration for each district was the “Collector” who used to report directly to the Governor. Not withstanding the fact that many civil servants of that era have done an outstanding job in public service, they still used to function as the agents of the Crown/Raj.

The Prime Minister Manmohan Singh’s suggestion to recruit the Civil Servants after 10+2 (Intermediate) has generated an interesting debate on the various possibilities of recruiting civil servants. The candidates selected after the usual entrance exams will be put in a national academy and after completing three years will get a graduate degree. The meritorious students among them will then go for a service-oriented course in the academy for two years. On successful completion of which, the candidate will get an MBA degree and would be inducted in the services.

One of the key challenges of public management in India is the absence of horizontal linkages and coordination. As a result, the right hand does not seem to know what the left hand does. What is the evidence?

align="left">The Union cabinet recently decided to appoint the Second Administrative Reforms Commission (SARC), and a group of ministers has been constituted to finalize the terms of reference. This is in keeping with the UPA government’s commitment, and the Prime Minister’s oft-repeated concern about revamping the delivery system.

India has a functioning democracy and several institutions and practices ensure checks and balances and a modicum of governance. And yet, every government feels handicapped in delivering on its promises.